Return & Refund Policy
At JAKS’C, we strive to ensure your satisfaction with every purchase. This policy outlines the conditions for returns, refunds, and replacements.
1. Eligibility for Returns
- Returns are accepted only for:
- Damaged products
- Defective items
- Incorrect products delivered
- You must request a return within [3–7 days] of receiving your order.
2. Non-Returnable Items
- Opened, used, or partially used products cannot be returned due to hygiene and safety reasons.
- Products without original packaging may not be eligible for return.
3. Return Process
- To initiate a return, contact us with:
- Order ID
- Issue details
- Clear photos or videos of the product
- Our team will review your request and guide you with the next steps.
4. Refund Policy
- Once your return is approved and received, refunds will be processed to the original payment method.
- Refunds are usually completed within [5–7 business days].
5. Replacement Policy
- For damaged or defective products, we offer a free replacement.
- Replacement requests are subject to product availability.
6. Late or Missing Refunds
- If you haven’t received your refund within the expected time:
- Check with your bank/payment provider
- Contact us for support
7. Cancellation Policy
- Orders can be canceled before they are shipped.
- Once shipped, orders cannot be canceled and will fall under the return policy.
8. Contact Us
For return or refund requests, contact us:
- Email: [your email here]
- Phone: [your contact number]
By making a purchase on our website, you agree to this Return & Refund Policy.